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Free Shipping Countries and Areas

Products will be dispatched from UK or European warehouses.
Most of the countries are free, such as UK, Germany, Italy, France and so on.
Our products are also sent all over the world. Other countries may incur shipping fees, which will be charged according to the weight and volume of the product. This shipping fee is not charged by us, but is handed over to the logistics company we cooperate with.

 

Import Tax

If you are in European countries, we will or have paid customs duties and VAT. You do not need to pay any import duties and duties.

If you are in other regions, there may be product import tax, which is not included in the product price and needs to be paid by the buyer.

 

Shipping Time

Processing Time: 2-4 days.

Transport carriers and time: DHL/Fedex/UPS/TNT(3-10 days), DPD(5-15days).

EMS(10-15 days), China Post(10-30 days).

We will choose proper transportation according to your order.

Multiple Shipments

Eonon cooperates with the following logistics providers:

Remote areas and remote areas

Additional charges may apply in some remote areas. The specific cost depends on the standard of each courier company. This fee is not included in the product price and needs to be paid by the buyer. We work with multiple logistics companies around the world, each with different criteria for remote locations. If it is found to be a remote address, the logistics company will notify us before delivery. So we have no way to notify customers before payment. If your address is in a remote area, we will contact you.

When will I receive the Tracking Information?

Once the item has been shipped, we will send you an email regarding the order details. Please check your order details and help confirm there is no error.

An email regarding your shipping information will be sent to you within 2 days. In the email you will find the tracking number for your item. If you do not receive the email, please contact customer service .

Can I cancel my order after shipment?

Orders cannot be canceled once they are shipped.

 

Notice

1. Please make sure your shipping address and phone number are correct when you placed an order from our site.

2. Remote Area Fee: Logistics company will charge remote area fee to some place, buyer must pay for it, otherwise, we won't continue the shipment, please check your mail after placing order.